Complaints Handling for Managers & Supervisors
Price
€30.00
Certification
3 years
Delivery
Online, from any device
Need More information? Get in touch and speak with a member of our team
Overview
This Complaints Handling eLearning course is designed to guide you through the common causes and signs of conflict, explain how the law applies to conflict management, and you’ll also learn effective strategies for preventing conflicts and handling confrontations.
This course is perfect for Managers and Supervisors working in sectors like Hospitality and Retail.
What you will learn
Different types of conflict
Caused of conflict
Consequences of conflict
Legislation
Preventing conflict
Handling conflict
FAQs
3 Years
Once you purchase the course you will receive a confirmation email and you will immediately receive a link, username and password to login to the training platform where you / your team can begin the training. If you do not see the email in your inbox please check your spam / junk folder.
Yes, if you are purchasing 10+ licences please get in touch to avail of our current discounts on offer. Get In Touch.
With your login credentials you will also receive a user guide showing you how to add your staff and assign them to their training.
Yes, you can retake the course at no extra charge.
Yes, please get in touch and we can provide you with additional languages.
Price
€30.00
Price
€30.00
Certification
3 years
Delivery
Online, from any device
Looking to purchase multiple courses for your team?
Get in touch to avail of our current discounts on offer.
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